master prediksi Privacy Policy
This page describes what data we collect when you use master prediksi and how we keep that information protected. We take data security seriously and comply with applicable regulations governing online gaming platforms in the regions where we operate. Our privacy practices apply to all users accessing master prediksi via web browser, iOS app, and Android app.
We collect personal information to verify your identity, process deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, and provide customer support. We do not sell your data to third parties. Our servers may sit outside your jurisdiction; by using master prediksi, you consent to international data transfer subject to the protections outlined below.
This policy applies to all account holders on master prediksi regardless of their location. If you have questions about how we handle your data, contact our privacy team via the support channels listed at the end of this page.
What we collect on master prediksi
When you create an account on master prediksi, we collect your email address, phone number, and password. We ask for your full name, date of birth, and national ID number during Know Your Customer (KYC) verification. You upload a photo of your national ID or passport and proof of address (utility bill or bank statement). We do not store these photos permanently; they are reviewed for verification and then securely deleted within 30 days unless we have a legal reason to retain them.
When you deposit funds on master prediksi, we record the payment method, amount, date, and time. We collect IP address, device type, and browser information each time you log in. We track which games you play, your bet history, and your account balance in real-time. This information helps us detect fraud, comply with anti-money-laundering regulations, and provide customer support.
What we do not collect on master prediksi
We do not collect your credit card number or bank account details directly. When you deposit via DANA, e-wallet, mobile banking, or local payment, we receive only a payment token confirming the transaction was successful. Your wallet credentials remain with the payment provider, not on master prediksi servers.
We do not install trackers or monitoring software on your device. We do not sell your email address, phone number, or account balance to advertisers. We do not share your gaming history with third parties except where legally required (e.g., reporting suspicious activity to financial authorities).
We encrypt all data sent to master prediksi servers
Communication between your device and our master prediksi platform uses TLS 1.2 encryption. Your password is hashed and never stored in plain text. Payment tokens are isolated in a separate, encrypted vault.
How we use your data on master prediksi
We use your personal information to operate master prediksi and comply with law. Specifically, we use your data to: verify your identity via KYC; process deposits and withdrawals; detect fraud and money laundering; enforce our terms and conditions; respond to customer support requests; and send you account security alerts (e.g., unusual login activity, password changes).
We analyze aggregated, anonymised gaming data to improve our platform. For example, we track which games are popular during Liga 1 season or Piala AFF tournaments to optimise our product. This analysis never identifies you personally.
We may contact you via email or SMS to notify you of account issues, payment reversals, or important platform updates. We will not contact you for marketing purposes unless you explicitly opt in. You can disable non-essential notifications in your account settings on master prediksi.
Third-party processors we work with
We share your data with payment processors (online payment, e-wallet, mobile banking, local payment, online payment, and your bank if using e-wallet, mobile banking, local payment, or online payment) only to complete your deposit or withdrawal. We share data with our cloud hosting provider to run master prediksi servers. We share data with our customer support platform to respond to your inquiries. Each third party signs a data-processing agreement committing them to the same security and confidentiality standards we maintain.
Our cloud servers are hosted outside Indonesia. By using master prediksi, you acknowledge that your data may be processed and stored in other countries. We ensure international transfers comply with applicable privacy laws.
Your rights regarding data on master prediksi
You have the right to access, correct, or delete your personal data on master prediksi. To request a data export or deletion, email our privacy team at the contact address below. We will respond within 14 business days. Note that some data (e.g., transaction history) must be retained for legal and compliance reasons and cannot be deleted.
You have the right to withdraw consent for optional data collection (e.g., marketing emails). Opt out via Account Settings → Communication Preferences on master prediksi. Essential data collection (e.g., KYC verification) cannot be withdrawn without closing your account.
Key data rights on master prediksi
- You can request a copy of all personal data we hold about you
- You can ask us to correct inaccurate information
- You can request deletion of non-essential data (transaction history must be retained)
- You can opt out of marketing communications
- You can lodge a complaint with your local data-protection authority
Cookies and tracking on master prediksi
Our master prediksi website uses session cookies to keep you logged in. Session cookies expire when you close your browser. We also use analytical cookies to count page visits and track which features are used most often. These analytical cookies do not identify you personally; they help us optimise master prediksi's user experience.
You can disable cookies in your browser settings. Disabling cookies may limit your ability to use some features on master prediksi. We do not use third-party cookies for tracking or behavioural advertising.
Data retention on master prediksi
We retain account information for as long as your master prediksi account is active. If you close your account, we delete personal data (email, phone, ID photo) within 90 days, except where we have a legal obligation to keep records. Transaction history, deposits, withdrawals, and game activity are retained for seven years to comply with financial regulations.
If your master prediksi account is inactive for 12 months, we may close it and delete associated personal data. We will attempt to notify you via email before closure.
Contact and complaints
If you have questions about how we handle your data on master prediksi, or if you want to exercise your privacy rights, contact our team:
- Email: [email protected]
- In-app chat: Available 24/7 through your master prediksi account
- Postal address: master prediksi Support, Jakarta, Indonesia
We aim to resolve privacy concerns within 14 business days. If you are not satisfied with our response, you may file a complaint with your local data-protection authority or consumer protection agency in your jurisdiction.
Policy updates
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes via email or by posting a notice on master prediksi. Your continued use of master prediksi after any update constitutes your acceptance of the revised policy. The "Last Updated" date appears at the bottom of this page.
Our master prediksi services are available only where applicable law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that their use of master prediksi complies with local regulations.